Refund Policy

At Leadism, we want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for refunds and returns.

30-Day Money-Back Guarantee

We offer a comprehensive 30-day money-back guarantee on all our digital products and services. If you're not completely satisfied with your purchase for any reason, you can request a full refund within 30 days of your purchase date.

Eligible Products and Services

Our refund policy applies to:

• Digital courses and training materials
• Newsletter subscriptions and premium content
• Coaching and consulting services (within the first 30 days)
• Software tools and calculators
• Templates and frameworks

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Include your order number and the reason for your refund request
3. Our team will respond within 24-48 hours
4. Once approved, refunds are processed within 5-7 business days

Refund Processing

Processing Time

Approved refunds are typically processed within 5-7 business days. The refund will be credited back to the original payment method used for the purchase.

Refund Method

• Credit Card: 3-5 business days
• PayPal: 1-3 business days
• Bank Transfer: 5-7 business days

Conditions and Exceptions

What's Covered

• Product doesn't meet your expectations
• Technical issues preventing access to content
• Duplicate purchases
• Billing errors

Exceptions

Refunds may not be available for:

• Requests made after the 30-day guarantee period
• Services that have been fully consumed or completed
• Custom work or personalized consulting (after the work has been delivered)
• Digital products that have been downloaded and accessed extensively

Partial Refunds

In certain circumstances, we may offer partial refunds:

• If you've used a portion of the service or consumed part of the content
• For services that are partially completed
• When a technical issue affects only part of the product

Chargebacks and Disputes

We encourage you to contact us directly before initiating a chargeback with your bank or credit card company. Most issues can be resolved quickly through our support team, and chargebacks can result in additional fees for both parties.

Subscription Cancellations

For recurring subscriptions:

• You can cancel at any time through your account dashboard
• Cancellations take effect at the end of the current billing period
• No refunds are provided for partial billing periods unless within the initial 30-day guarantee
• You'll continue to have access until the end of your paid period

Questions and Support

If you have any questions about a potential refund or need help with our products, please don't hesitate to reach out. Our team is here to help ensure you get the maximum value from your Leadism experience.